De Motivation And High Staff Turnover Commerce Essay

De Motivation And High Staff Turnover Commerce Essay In this assignment as per question I am going to describe the motivation ,three different motivational theories and I choose Ryanair which is struggling by the demotivation of his staff and the high staff turnover . Motivation is human psychological characteristic which shows the level of commitment towards a particular goal. Motivation shows that how employee think about his job, if he is motivated than productivity level will be high. Motivation linked with morale as well ,if the morale is high it shows employees job satisfaction and they are dedicated and loyal for their works. But if morale is low it results low productivity, absenteeism, and the high staff turnover. In another words performance mainly depend on motivation. job performance= motivation +ability Contemporary views on motivation in this section we will be discuss about the three motivation theories which can be a good example for the managers who are struggling with the low motivation of staff and the high staff turnover and these theorise can help to learn how to motivate the staff .we are now going to talk about three types of theorises:- 1. Need theory 2 Expectancy theory 3 Reinforcement theory Need theory Need theory of motivation was developed by Maslow which basically focuses on the basic needs of a person. It tells us that a person first motivated for food, wages, and shelter. This theory also explains that a person is motivated when he didnt get a certain level of satisfaction in his life. For example: a child cannot be motivated for his class if he didnt take breakfast. According to this theory when a person fulfils his basic needs he move to next one. For example:- a person who dont have basic things for survival like food, shelter so his first priority will be food .After fulfilling the basic needs he will looks for job security, protection , love belongings ,then he motivate himself to his self-esteem where he look for his status in society and in organisation where he is working and living .This theory shows us that a person cant be a motivator himself his needs didnt force him to motivate . . C:UserssanjuDesktopMaslows_Hierarchy_of_Needs.svg.png Expectancy Theory This theory was given by victor vroom.according to this theory everybody has his own gaol and his own set of objective .and they can motivate themselves only when they think that there is some connection between performance and efforts.if this performance results favourable for them and its satisfy the special needs so they can make efforts worthwhile.this theory contains more practical solutions rather than other theories . We can understand this by a   scenario that in a five star hotel tow marketing agents are on promotion stage for a marketing managers job.mike who has a good marketing results in whole year and he always gets a good appraisal and good performance result .but he is little bit confuse to accepting this job because this job requires a lot travel,long hours working shifts ,more stress,and target pressure .but in another side paul wants this job as well.paul is also had a good results in last year he improve himself.and he think that he is a suaitable candidate for this job .now according to Expectancy theory paul is a suitable candidate for this job because he is motivated for the promotion and in another side mike is not motivated to get promotion. This theory is contains reversiable process it means when you put any action different outcomes came these outcomes maybe positive or negative or .for example in any organisation when people do overtime and hardwork .for this outcome came with salary raise,promotions,or new skills but in negative approach they didnt get time to their social life Managers can implement this theory in a several way. Managers must make sure that workers should increase their performance level to achive their goals. The dedicated workers must be reward as per their performance Reinforcement Theory This theory was given by BF Skinner and his associates . this theory is based on law and effect .this theory says that rewarded behaviour should be repeated again and again .but individuals behaviour which has a negative approach should not be repeated . this theory is the strong method to control or manage the individuals behaviour . Positive reinforce used to gave a positive response for an individual who shows a appropriate behaviour for example:- when you ask your any employee to cover some other employees shift who is not coming because of sickness.and your employee has their own plan but you ask him and he ready to work do immediately praising .or any of your employee is very nice to customer just reward him on the spot that you done a great job. Negative reinforce or punishment is for unsuitable behaviour which is not suppose to be at the work place for example:-any of your employee was rude to the customers .he must be punished or should be issued a warning When implement reinforcement theory managers make sure that do not reward all empoloyees in a same manner .they should tell everybody that you did well this section but not here . In this section I will be describe Ryanair motivation problem in all cabin crew and ground staff members .rayanair is a cheapest airline in Europe .according to deputy general of irish trade union ,Ryanair has a very high staff turnover in all department like pilots cabin crews, and the ground staff.its just because that all the employees have to pay some money for company for their own uniforms,meals,and training session. Instead of this company have to pay for them for everything and provide traning. Because of this many of employees left the job and now they have to recruit the new peoples, so they recruit peoples from the agencies ,and they were not good .after that they ask pilots that pay for their retraining . A cabin crew member of Ryanair writes comment on a website where he wrote: Ryanair does not care about its cabin crew and just takes the most they possibly can squeeze out of us. After a twelve hour day without a break, I dont have the energy to be nice to passengers or check that my nail polish is still on. Come on Ryanair start valuing what we do because without us you could not fly. The Ryanair cabin crew member are not nice with passenger , we can see why thses are not loyal with them in the statement of a crew member on website . because the employees work hard but they are not treat as per their performance . they do the long shifts without any break because of this they become very stressed and it make them rude with their passengers .because of this there is a high staff turn over and Ryanair losing more passenger and its totally depend on staff motivation According to Taylors scientific management theory people motivate by money in other words wages or salary .but in Ryanair compare to their employees hard work ,long shifts and the working enviorment , wages and salary are not good which they deserve for .its true that Ryanair is a low cost airline but many other low cost carriers are not facing this type of staff turnover and their employees are getting good pay. Ryanair boss have to be understand that without any dedicated and smart employees they will be no more in this industry and without any break working in long shifts is inhuman and paying for their uniforms ,food and even for training when you earning a less is not acceptable . For this problem ryanairs human resource department should follow the Maslows hierarchy of needs theory as I mention before that if rayanair will fulfil the basic needs of the employees like good wages ,friendly working environment ,and good training and development .the employees will be motivated to work and it will good for companys reputation as well as employees morale and after that they can serve in good manner for passengers. Selection and recruitment process In this section I will describe that what the process should be follow at the time of recruiting people.Recruitment and selection process should be done in a proper way because recruiting a wrong person can be harmfull for orgnistion to increase cost,labour turnover,and demotivating the morale of the exiting employees Shortlisting when company invite applications for any job there are a lot application and the CV send by candidates . the first procedure is shortlisting according to the requirements of the job, education and skills of a candidate . Forms of assessments for some jobs candidates may ask for a written test or making a presentation .its depend on the job profile .for example- for a engineer post a technical exam should be take to know about the candidates knowledge . Interview the purpose of conducting the interview is to know more about the candidate ,to know about the ability to do the job and to get some personal information. Reference checks this is the most important part of the selection process .which information you gathered from interview beside from this you can get information form reference check to insure the suitable candidate is hired .you can also verify the information which you got from interview Basicly effective employment depend on the recruitment and selection process. If you follow the appropriate process and you find a suitable candidate to perform the job according to the needs of the job . it will be a good sign for organisation and for candidate as well because person will be motivated and he will do the job in appropriate way .but if you choose a wrong candidate it be a loss for company that investing money for his training , high staff turnover ,and low staff morale for working employees and for candidate that he will be demotivate to got a another job . Your selection process should be fair enough because when you select candidates there should not be discrimination in the ground of sex, age ,religion or belief .it means you should provide a equal opportunity to all .because if discriminate people your existing may be demotivate. And in another side if you continuously choosing the wrong candidates for the wrong job ,so they are leaving the organisation time to time it can be bad impression of company in your employees or may be outside as well same like Ryanair they choose the simple way of selection,because of this they couldnt find the good candidates to perform the duties and then staff was demotivated and staff turnover was very high. For example:- A five stat hotel choose a candidate who dont have any experience in hotel industry for a front office assistant job and the hotel gave him training and develop his personality in one year, now when the time came to take back the investment which hotel invest to give training and development ,the candidate left the organisation because he think that there is no future for him in this organisation. It was just because of lack of motivation . it cost a lot for organisation in economically and its demotivate the existing staff members Second example:- A airline appoint a fresh candidate as a cabin crew member and provide him a training by investing a lot of money but after sometime because of some reason airline transfer him in ground staff in a good position but because he was trained for cabin crew ,he dont know anything about the ground staff jobs.so his morale become low and he left the job and because of this airline lost a lot of money .and the other staff members demotivate. By these two example we can understand that by using a right method of selection ,we can minimise the cost of organisation to selecting people . And we can offer a right job for right candidate according to his skills ,interest, and ability . Conclusion From the above assignment i have concluded that if any company is following the appropriate way of recruitment and selection as I wrote before ,there will be no motivation problem will be happen in the organisation and the managers can implement any motivation theory to motivate his staff. And to reduce the staff turnover, organisation must be fulfil the employees needs and give them right job for right person according to their ability and the performance level .Managers also must make sure that they provide appraisal to all employees time to time so they can check themselves as their performance basis .

Vision Essay -- Biology Essays Research Papers

Vision - A Learned Process Or Are We Born With It? Depth perception is made possible by having two components, binocular vision and stereopsis. Binocular vision is defined as vision where both eyes are aimed simultaneously at the same visual target and where both eyes work together a coordinated team (1). Stereopsis is defined as vision where two separate images from two eyes are successfully combined into one image in the brain (1). In class it was learned that through the process of depth perception, one can have 3-D vision even though our retina receives visual information as 2 dimensional. This is made possible by the fact that the brain has learned to process visual images by comparing the relative sizes, horizontal and vertical orientations, object overlaps and shadows projected within the field to define our perceptions of the world around us (4). Is this really true? Does the brain learn how to perceive its world as three dimensional or is it something that we always did from birth? The most obvious time to see if this visual process is learned is through the observation of the visual processes of infants. The earliest studies of depth perception and babies used an apparatus called the visual cliff (Berk 151). This device consists of a glass covered table and a central platform, from which babies are encouraged to crawl. Patterns are placed beneath the glass to create the appearance of a shallow side and a deep side. When trying to get the babies to crawl across the glass, the babies readily crossed the shallow side and all but a few reacted with fear to the deep side. The researchers concluded that about the time infants crawl, most of them have an understanding of depth perception. Another study carried out ... ... crucial first weeks of life. The efficacy of vision therapy is something that should also be studied. Not much has been heard about this therapy and if it is effective as it says to be, then the visual system can be better understood. It would also be interesting to note if any changes in brain structure take place as a result of vision therapy. Further investigations (like those mentioned above) can help us better understand whether vision is learned or not. At the beginning of researching this paper, I was ready to say that we were born with our visual abilities and were stuck with them due to genetics, however I am now willing to support a theory that vision is learned and can be re-learned, due to the findings of vision therapy. Internet Sources: http://www.autism.org/visual.html Berk, Laura E. Child Development 4th Ed. Allyn and Bacon, Boston, 1997. Vision Essay -- Biology Essays Research Papers Vision - A Learned Process Or Are We Born With It? Depth perception is made possible by having two components, binocular vision and stereopsis. Binocular vision is defined as vision where both eyes are aimed simultaneously at the same visual target and where both eyes work together a coordinated team (1). Stereopsis is defined as vision where two separate images from two eyes are successfully combined into one image in the brain (1). In class it was learned that through the process of depth perception, one can have 3-D vision even though our retina receives visual information as 2 dimensional. This is made possible by the fact that the brain has learned to process visual images by comparing the relative sizes, horizontal and vertical orientations, object overlaps and shadows projected within the field to define our perceptions of the world around us (4). Is this really true? Does the brain learn how to perceive its world as three dimensional or is it something that we always did from birth? The most obvious time to see if this visual process is learned is through the observation of the visual processes of infants. The earliest studies of depth perception and babies used an apparatus called the visual cliff (Berk 151). This device consists of a glass covered table and a central platform, from which babies are encouraged to crawl. Patterns are placed beneath the glass to create the appearance of a shallow side and a deep side. When trying to get the babies to crawl across the glass, the babies readily crossed the shallow side and all but a few reacted with fear to the deep side. The researchers concluded that about the time infants crawl, most of them have an understanding of depth perception. Another study carried out ... ... crucial first weeks of life. The efficacy of vision therapy is something that should also be studied. Not much has been heard about this therapy and if it is effective as it says to be, then the visual system can be better understood. It would also be interesting to note if any changes in brain structure take place as a result of vision therapy. Further investigations (like those mentioned above) can help us better understand whether vision is learned or not. At the beginning of researching this paper, I was ready to say that we were born with our visual abilities and were stuck with them due to genetics, however I am now willing to support a theory that vision is learned and can be re-learned, due to the findings of vision therapy. Internet Sources: http://www.autism.org/visual.html Berk, Laura E. Child Development 4th Ed. Allyn and Bacon, Boston, 1997.

Problems Combining Work And School Essay

Combining work and school is not easy task. Now days it is very difficult for the college students to manage college tuition and their expenses. It becomes very difficult for the students to make a balance between the two. So to handle the increasing expenses and high tuition fees it becomes necessary to work and make some extra money. Combining work and school leads to several problems such as it affects studies, too little time for self and too little time to socialize. It also affects the health like due to excessive working hours the person becomes so tired that he doesn’t want to cook and eats more of fast food which affects the health College students who try to juggle job and school together find trouble at school. Early morning classes, for example, are particularly very difficult. Because they work every week night from noon to midnight, and reach home late in the night fully tired and exhausted, due to working late till midnight and have little time to do all the ass igned reading and homework due to this they get behind in the assignments, and never seem to have enough time to catch up which leads to poor grades and affects the GPA. Sometimes student’s work hours create other conflicts like due to extra workload from the employer they have to skip the classes. Working part time and study gives too little time to spend with family and to socialize. By the time I reach home in midnight everybody in the family is sleeping and after the tiring day at work and school I do not even get few minutes to spend with family and kids. By the time they wake up I have to leave for my school to attend the morning classes. I am not able to attend family functions such as birthdays, marriages etc due to my work. On the other hand when it comes to socializing with friends like going together on trips and having fun I cannot go with them because of my work and the classes. Even on the weekends when everybody is enjoying except me because I work on the weekends to make money. Even though I am missing a lot in my life but I have no other choice. I have to work to support my family and continue education. To avoid these kind of experience’s students try to be organized, and have time management  but most of the time they are unsuccessful because of the work the working hours are too much that they are not able to give time to other activiti es. A person cannot focus on too many things like family, health, friends etc during working and studying. Ultimately one of them has to suffer. To avoid these kind of experience’s students have to be organized, and have time management or they may get overwhelm in their daily schedule. In conclusion I can say that combining work and school is not easy and requires a lot of hard work.

Reflection On Critical Thinking - 744 Words

Since the first day of the course, I have learned a lot about creativity and critical thinking. It has opened my eyes to brand new ways of how to express my creativity more efficiently; By thinking through problems and coming up with the best solutions possible; About different methods of critical thinking and how to be as successful as a student. In this reflection, I am going to express what I have learned in more detail. Starting with how I learned how to solve problems, the strategy I used successfully completed this course with what I learned, how this Course helped make connections to ‘real world’ and other courses in CWI, and lastly, how I put all that I learned into the ‘Final In-Class Project-The Wallet Project.’ First, how I†¦show more content†¦So, I do not miss any assignments or quizzes in future courses Next, how this Course helped make connections to the real world and other courses in CWI . Is that when I learned about Good Stealing and Bad Stealing. I used it when I did my final art project for ARTS-109 in deciding how to design my collage that I put together. I also used what I learned about Creative Thinking, in helping me to make origami eight-sided stars and other origami. I plan to continue to use what I learned in my course and life. Lastly, how I will put all I learned into in the â€Å"Final In-Class Project – The Wallet Project†. When it came to finding the problem . I asked my partner, Marco about what he would want to change his wallet. He said that he would like more pockets to put all the cards he has, a clear pocket to put his licenses and something to help him not lose his wallet. To solve this problem, I drew down some examples of wallet designs with what he told me he wanted. After the next class, I will show him the designs, he may choose one desig n that he likes or maybe multiple aspects of two or more designs. 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